Honest, Calm, Reliable
Patient, honest help with everyday tech, on site or remote.
How I can Help
If you or someone you know needs help with home technology, I offer supportive, honest, no stress tech assistance, completely by word of mouth. I provide both in-home visits and remote support for existing clients, depending on what’s most comfortable and practical.
With 16 years as a Director of Technology in education and 10 years as a c
If you or someone you know needs help with home technology, I offer supportive, honest, no stress tech assistance, completely by word of mouth. I provide both in-home visits and remote support for existing clients, depending on what’s most comfortable and practical.
With 16 years as a Director of Technology in education and 10 years as a classroom teacher, I help people of all ages feel confident using everyday technology. Everything is explained simply, set up securely, and tailored to the individual, with no judgment and no jargon.
From personal experience, I understand the challenges that older people face with technology, and I increasingly support seniors who find it overwhelming, offering patient, clear, and reassuring help.
IT Services
Computers
- New computer, phone or iPad setup
- Purchase advice and installation
- Secure email account setup
- Apple, Microsoft and Google accounts
- Wi-Fi setup and troubleshooting
- Printers and wireless printing
- Data backups, transfers and restores
- Photos and cloud storage
- Software updates and removing pop ups
- Website, domain, DNS, ACN & ABN setup
Home Entertainment
- Smart TVs and streaming services
Home Security
- Password managers & security
- Scam awareness and device safety
- Home security cameras
Advice
- Practical AI tools for everyday tasks
- Tech tutoring
Matt Blackband - Director
